• Name

• Email address

• Contact number
  • Country
  • Area + number

• Booking reference
• Message

Frequently asked questions

• Change my travel dates
• Change the name on a ticket
• Use only the return part of my ticket
• Change or cancel my trip
• Enter my frequent flyer card number
• How long do refunds take to process
• What if I have not yet received my refund
• More questions

Talk to our Travel Experts

Support

• Our contact center is open from 9am to 8pm
• If you have a complaint, tell us about it
• For escalations, feel free to write to us at escalations@musafir.com
• You could also reach out to us at a Musafir office near you, click here for locations